GENERAL TERMS AND CONDITIONS
Last updated: June 13, 2014
LE KLINT makes reservations for typing errors, price changes and items out of stock. All prices are quoted in DKK and include the Danish sales tax (VAT) and other duties.
If you live outside the EU, no sales tax will be charged, i.e. you may deduct 20% from the prices. Please bear in mind, however, that you may be liable to taxes and import duties levied by the authorities in your own country.
Check your order confirmation
Upon receipt of your order we will send you a confirmation. We kindly ask you to check all the details and notify us immediately of any errors. If you wish to amend or cancel your order, please contact us by phone +45 6618 1920 or email us at firstname.lastname@example.org
As a private customer you can use the following debit/credit cards:
* Dankort, VISA/Dankort, VISA Elektron, Mastercard, JCB Cards, American Express, and Diners
The purchase price will be deducted from your account on the day of dispatch.
We aim to dispatch all goods within the lead times stated. Should delivery times be delayed due to production or delivery failures or other circumstances beyond our reasonable control, we will get in touch with you.
We aim to dispatch within 2 to 6 days from receipt of your order. The goods are delivered by carrier or parcel service depending upon weight/size. In principle we aim to deliver all over the world, please note, however, that it may not be possible for us to deliver to all locations.
Delivery by Post Danmark/Carrier
Generally, we dispatch by Post Danmark according to their regulations and prices at any time. Outside Post Danmark’s area or in case parcels exceed Post Danmark’s limits as far as weight or volume is concerned, a different carrier is used. You will be contacted with a quote shortly after placing an order.
We reserve the right to not accept foreign orders for locations that involve too large a risk or unreasonably high freight costs.
From the moment a carrier attempts to deliver the goods they are at the customer’s full responsibility. Therefore, we advise you to inspect the parcels for any visible damage before accepting the delivery. If the goods have been damaged during transit, please contact us immediately by mail or phone. If possible, please send us a photo of the damaged item. Please have your receipt and/or delivery note at hand when getting in touch with us.
Should an item be received damaged without your objecting to the carrier, disputes may arise if the damage occurred during transport or due to your own act or neglect and in that case you may not be able to claim compensation/replacement.
All items returned to LE KLINT must be adequately packaged.
Valid receipt is order confirmation and/or delivery note specifying the purchased items.
According to the Danish Consumer Act (Forbrugeraftaleloven) you have a cancellation right of 14 days from the date of which you, or any of you specified third party, other than the carrier, get in possession of the goods.
To exercise your right of cancellation, LE KLINT A/S, Egestubben 13-17, 5270 Odense N, must be informed about your decision to withdraw from the contract in an unequivocal statement (eg. letter, fax, or e-mail).
The cancellation right is met if you send your notice of withdrawal before the cancellation right of 14 days has expired.
The goods must be returned without any unnecessary delays, and no later than 14 days from the date in which your notice of withdrawal was sent. The deadline is met if the goods are sent back before the expiry of the 14 days. The return freight to LE KLINT is for your own account.
You are liable for any diminished value of the goods resulting from inappropriate handling, other than what is necessary to establish the nature, characteristics and the way the product works. Any diminished value of the goods will be withdrawn your reimbursement. Once returned items are accepted, the cost of the goods is reimbursed to your account.
As a customer of LE KLINT you have the right to complain about production defects within a two year period from the date of the purchase on presentation of a valid receipt. This means that, according to the Danish Sale of Goods Act (Købeloven), you may have the goods repaired, replaced, get a refund or a price reduction depending upon the specific situation and provided that the right to complain is legitimate.
LE KLINT, Egestubben 13, 5270 Odense N, Central Business Reg. No. 377501115, is responsible for the information you submit to LE KLINT.
We save the information (name, address, phone and e-mail) and use this information to provide the best possible service for you. When you visit leklintcph.com, the so-called cookies, i.e. information that you have visited our website, are saved. As a consequence, Le Klint will receive information on the number of visitors and which sites are the most popular. Furthermore, this enables us to provide you with more specific and relevant information.
In Internet Explorer, cookies are deleted under “Tools”>”Internet Options”>”Delete Cookies”
According to the Act on Personal Data (Persondataloven), you have the right to get insight into the personal information registered about you and to object to this registration. If the information is incorrect, incomplete or irrelevant, you have the right to claim cancellation of this. Should you require an amendment of your information or further information, please contact LE KLINT at the address above or at email@example.com
Any dispute between the parties concerning the understanding of LE KLINT’s rules on E-commerce and fulfilment of these terms or other disputes between the parties concerning goods delivered are settled by the City Court in Odense, DK.